Software for the retail sector
LS Central with KUMAVISION

POS, branch management, merchandise management and e-commerce in one solution: With LS Central and KUMAVISION as a Platinum Partner, you can manage your entire branch and retail operations on a single platform. Fewer interfaces, more transparency, faster rollouts.

Planning a system change? In 30 minutes we'll determine together whether KUMAVISION is the right partner for your project.

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25
Retail customers in live operation
3000
successful ERP projects
1000
Employees
30
Years of Experience

Which trading models is LS Central suitable for?

Efficient processing, a unique customer experience, and business transparency are essential for your economic success as a retailer. LS Central is the retail software that combines all of this in one integrated platform. This retail software is particularly suitable if you…

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Standardizing branch processes

... operate brick-and-mortar retail stores and integrate POS, merchandise management and back office into one system.

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Specialist retailer with intensive consultation

... operating as a specialist store or retailer with a product range requiring extensive consultation.

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Centrally manage the franchise

... manage a franchise model and roll out central processes such as price maintenance, product range and promotions uniformly.

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Omnichannel experience

...have omnichannel requirements and want to combine brick-and-mortar retail with e-commerce, click & collect or ship-from-store.

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Scalable Retail Solution

... in industries such as food, fashion, DIY, electronics, sports or discount, looking for scalable industry software for the retail sector.

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Replacing legacy systems

... want to replace your existing POS system or fragmented IT landscape with integrated retail software.

You can achieve this with LS Central as retail software.

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Seamless omnichannel

Inventory, prices, and promotions are consistent across all channels. Your customers experience the same service whether they shop in-store, online, or via the app.

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POS and back office seamlessly integrated

Point of sale, inventory management, purchasing and finance all operate on a shared database. No more interface chaos and duplicate data entry.

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Faster branch rollouts

New locations go live in weeks instead of months. Standardized processes, centralized configuration, and proven rollout methodologies make it possible.

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Improved product availability

Automated scheduling, branch delivery and real-time inventory data ensure that the right goods are in the right place at the right time.

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Fewer copies and less waste

More precise demand planning, controlled price write-offs and transparent inventory management noticeably reduce losses.

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Full transparency regarding your trading business

Sales, margin, branch performance, merchandise movements and customer behavior as a dashboard instead of an Excel spreadsheet.

LS Retail: One software for all retail tasks

PoS

Unique customer experience through individual service, quick check-out and competent advice - also on mobile devices. More sales through omni-channel (click & collect) and cross-selling. Quick training of new employees thanks to the user-friendly checkout interface.

Back office
(Branch)

Convenient branch management for smooth processes from cash register management and daily closing at the push of a button to flexible personnel planning and simple inventory to transparent inventory management and the implementation of marketing campaigns.

head office
(headquarters)

Complete ERP software for efficient and transparent corporate management including branch management, merchandise management, logistics and financial accounting based on Microsoft Dynamics 365 Business Central.

From purchase to checkout

Your trading process in LS Central

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Assortment planning and purchasing

Define product ranges, select suppliers, and place orders. The system takes sales data, seasonality, and store profiles into account.

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Goods receipt and distribution

Goods are recorded in the central warehouse or directly in the branch, checked against the order, and distributed to locations. Cross-docking and stock transfers are integrated.

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Controlling prices and promotions

Create price lists, promotions, discounts and bundles centrally and target them to specific branches, regions or customer groups.

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Sales at the POS

Checkout process with barcode scanning, touch interface, customer recognition, vouchers and flexible payment methods. Offline capable.

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Returns and exchanges

Record returns at the checkout or via the webshop, issue credit notes or exchanges, and book goods back into inventory.

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Inventory management and replenishment

Real-time inventory across all branches and channels. Automatic reordering, minimum stock levels, and inventory counting directly in the system.

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Customer retention and loyalty

Customer cards, bonus programs, personalized offers and purchase history are available directly at the checkout.

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Evaluation and control

Sales, margin, sell-through rates, branch comparisons and customer reports as a basis for better decisions.

Solve typical tasks in retail and chain stores with LS Central

POS process

The problem

Checkout processes must be fast, error-free, and compatible with all payment methods. At the same time, customers expect flexible options such as vouchers, partial payments, or contactless payment. If the POS system is not integrated with the inventory management system, stock discrepancies and reconciliation efforts will occur.

The solution

LS Central integrates the entire POS process into the inventory management system. Every sale, return, and voucher is recorded in real time. The system supports barcode scanning, touch interface, customer recognition, flexible payment methods, and also operates reliably offline.

Your benefits
  • No reconciliation between the cash register and the inventory management system, because both are one system.
  • All common payment methods and voucher logics are shown.
  • Offline capability ensures sales even during network outages.

Sale

The problem

Promotions, discounts, bundles, and seasonal prices need to be rolled out across many branches simultaneously. Doing this manually or using different systems inevitably leads to errors and inconsistent customer offers.

The solution

In LS Central, you define prices and promotions centrally and roll them out to selected stores, regions, or customer groups on a schedule. This includes everything from simple discounts and mix-and-match offers to loyalty rewards.

Your benefits
  • Prices and promotions are consistent across all branches.
  • Time-controlled promotions start and end automatically.
  • Fewer errors through a central source for price and promotion data

Customer retention

The problem

Without structured customer data and purchase history, customer loyalty remains a matter of chance. Many retailers don't know their regular customers because data is scattered across different systems.

The solution

LS Central offers integrated customer management with purchase history, bonus programs, and personalized offers. At the checkout, the system recognizes the customer and automatically applies loyalty benefits. LS Recommend also provides AI-powered product suggestions for upselling and cross-selling.

Your benefits
  • Purchase history and customer profiles available directly at the POS
  • Loyalty programs can be implemented without a third-party system
  • Personalized offers increase average transaction value and repurchase rate.

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The problem

When branches and the webshop have separate inventory management systems, availability displays are unreliable, Click&Collect fails, and stock transfers become a manual chore.

The solution

LS Central manages inventory across all branches, warehouses, and online channels in real time. Automatic replenishment, branch replenishment, stock transfers, and inventory processes are included as standard.

Your benefits
  • Real-time inventory transparency across all locations and channels
  • Automatic replenishment control reduces out-of-stock
  • Click&Collect and Ship-from-Store based on reliable data

Reporting

The problem

When sales and inventory data come from different systems, a consistent branch comparison is extremely time-consuming.

The solution

About the integration of Microsoft Power BI Cross-channel dashboards are available: revenue, margin, sell-through rates, customer data, and store performance at a glance. Individually configurable with all relevant KPIs.

Your benefits
  • All channels in one report, no data silos
  • Branch comparisons at the touch of a button
  • Faster decisions based on current figures

Branch rollout

The problem

Every new branch means IT setup, POS configuration, master data management, and training. If each one is a separate project, rollouts take too long.

The solution

LS Central is designed for multi-store operation. New branches are configured via central templates: POS profiles, product ranges, price groups, and permissions can be transferred from existing locations.

Your benefits
  • New branches go live in weeks instead of months.
  • Central configuration instead of individual setup at each location
  • Consistent processes and data quality from day one

    More success with Omni-Channel

    More and more retailers are relying on an omni-channel strategy to react to changing customer shopping behavior.

    The all-in-one retail software LS Central comes with distinctive omni-channel support that seamlessly connects e-commerce and brick-and-mortar retail. For a consistent, personalized customer experience across all sales channels - including social media - without any interfaces.

    Central data maintenance
    Product descriptions, images, videos, specifications, trim levels, color variations, manufacturer information, 3D animations, safety notices, digital signage content and, of course, pricing and availability: Merchants in particular need a variety of omni-channel solutions with e-commerce components Information in different formats. LS Central can therefore be enhanced with Content Management System (CMS) and Product Information Management (PIM) features. The advantage: all information is centrally maintained at one point and automatically output to the different channels.
    Seamless integration of e-commerce platforms
    The communication between the e-commerce platform and LS Central takes place in real time. Data such as articles, prices, stock or customers are maintained centrally in LS Central and transferred to the e-commerce solution. Customer-specific product ranges and prices, graduated access authorizations or individual payment conditions are easy to set up.
    Cross-channel marketing campaigns
    Rigid newsletters are a thing of the past with LS Central: Personalized e-mails with individual offers are automatically generated by the system on the basis of freely definable rules, customer history and AI-based product suggestions. Customer groups can be flexibly segmented according to different characteristics. Multilevel campaigns reflect the entire product lifecycle. In addition to e-mails, classic print mailings as well as in the future also messenger services as well as social media are supported. The basis for the automated campaign control is the cross-channel customer behavior. This gives traders a powerful tool for efficiently linking e-commerce and brick-and-mortar retail. Individually configurable dashboards provide a concise graphical evaluation with all relevant KPIs to measure the success of a marketing campaign based on robust numbers.
    Smart gate
    The basis of smart stores is the consistent networking of different technologies and data sources. For example, the LS Central retail software is the leading system. Not only does it transfer all prices in real time to electronic shelf labels, it also provides advanced product information to self-service pillars, and it also fills digital content signage solutions. External data such as time, weather or weekday special offers with action prices (happy hour, cyber monday, etc.) can be automatically recorded. The maintenance of all content takes place cross-branch in LS Central, so that retailers also benefit from the scaling effects, even with a small number of branches.
    Mobile cash registers
    In sales mobile cash registers improve the quality of advice and service. In addition to apps for smartphones and tablets, LS Retail also offers a web client. Companies are thus free in the choice of cash desk hardware. With LS Recommend, a solution is also available for inpatient and mobile health insurances that creates individual product proposals on the basis of artificial intelligence and thus increases sales through up- and cross-selling.
    Infographic omni-channel with LS Central from LS Retail

    Overview of the features of the LS Central retail software

    • Fast checkout with extremely simple operation: Freely configurable POS interface with highly customizable menus, product presentation and item search criteria for fast checkout.
    • Various payment options: Cash, card, contactless, vouchers, foreign currencies and split transactions in one transaction
    • Cross Selling and LS Recommend: AI-powered product suggestions directly at the POS for targeted upselling and cross-selling.
    • Bonus programs and customer recognition: Loyalty programs, customer cards and purchase history available directly at the checkout.
    • Support for common POS hardware: Cash registers, scanners, receipt printers, customer displays and cash drawers connected via standard interfaces
    • Local software with centralized setup: The POS system works locally and stably; configuration and updates are done centrally.
    • Product Configurator
    • Customer orders at the POS
    • Receipt adjustment
    • Receipt reprint
    • Cash register closing and daily settlement
    • Staff change at the checkout
    • Mobile POS / mobile cash register: Selling and advising directly on the sales floor using a smartphone or tablet
    • Mobile Loyalty App and Loyalty Portal: Customers manage their loyalty points, view offers and redeem benefits on their mobile devices.
    • Mobile inventory: Count stock directly on the shelf and enter it into the system.
    • Goods receipt and goods dispatch: Mobile recording and confirmation of goods movements
    • Label requirements and label printing: Trigger shelf labels and price tags directly from your mobile device
    • Girocard and credit card payments on mobile devices
    • Ecommerce for stores
    • Order by code
    • Inventory entries and transcripts

    Integrations and system landscape: How LS Central integrates into your IT world

    LS Central is based on Microsoft Dynamics 365 Business Central is part of a technology platform where all business applications, from ERP and CRM to Office and business analytics, operate on a unified data foundation. This seamless integration enables end-to-end business processes and allows retailers to further optimize their operations.

    The Microsoft ecosystem as a foundation

    Microsoft Teams logo
    ecosystem 365 and teams

    Link communication, documents and tasks directly to branch processes.

    Power BI
    Power BI

    Retail dashboards for sales, margin, store performance and product groups

    Power Automate
    Power Automate

    Automate recurring processes, for example, notifications when inventory levels fall below a certain threshold.

    Power Apps
    Copilot

    AI-supported assistance with order suggestions, text modules or evaluations

    Typical integrations in retail

    • Payment provider:
      Connection to common payment service providers for card payments, contactless payments and mobile payments.
    • E-commerce and marketplaces:
      Integration with Shopware, Shopify, Magento, or marketplaces like Amazon and eBay. Inventory, prices, and orders are synchronized.
    • POS hardware:
      POS terminals, receipt printers, scanners, customer displays, scales and cash drawers are connected via standard interfaces.
    • Document Management System (DMS):
      Archive delivery notes, invoices and contracts in an audit-proof manner and find them directly within the transaction.
    • Financial accounting:
      DATEV interface for direct data exchange with tax advisors or financial accounting departments.
    • Logistics and shipping:
      Connection to shipping service providers for ship-from-store and central shipping.
    retail365 Azure teams Outlook Power Automate Power Apps Power BI SharePoint DMS / ECM Copilot Dynamics 365 CRM Power Virtual Agents Office Shopify

    These retailers rely on LS Central with KUMAVISION

    This is how the introduction of LS Central in retail will proceed.

    Whether it's one branch or a hundred: KUMAVISION brings proven rollout methodology and deep retail experience to ensure you're productive quickly. The goal is a pilot store that goes live in a short time and a standardized process for all other locations.

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    Analysis and conception

    Phase 1

    Analyze branch processes, system landscape, and requirements. Define the pilot branch, scope, integrations, and project plan.

    about 3-4 weeks

    Analysis and conception

    Configuration and pilot setup

    Phase 2

    Configure LS Central: POS profiles, product ranges, price groups, checkout layouts, permissions. Fully set up the pilot store. Iteratively test key users.

    approx. 6–10 weeks

    Data migration and testing

    Phase 3

    Clean up and migrate product master data, customer records, inventory levels, and prices. Test processes under real-world conditions.

    approx. 3–4 weeks

    Data migration and testing

    Go-live and rollout

    Phase 4

    The pilot store goes live. Once it's stabilized, templates will be prepared for rolling out the system to other branches. Each additional location will benefit from the insights gained in the pilot.

    approx. 2–4 weeks

    What KUMAVISION handles in the introduction

    • Project management and control across all phases
    • Retail process consulting based on industry experience
    • Configuration of LS Central including POS, Head Office and interfaces
    • POS hardware consulting and integration
    • Data migration including support with master data cleansing
    • Training of branch managers, cashiers and back office teams
    • Intensive support during the go-live phase
    • Standardized rollout package for additional locations
    • Ongoing support and further development
    Logo LS Retail Platinum Certified Partner 2022
    Logo Member of the EHI Retail Institute
    Logo G1 Solution Partner

    Frequently Asked Questions about LS Central for Retail

    LS Central is suitable for brick-and-mortar retailers, chain stores, franchise models, specialty stores, and omnichannel retailers. The solution is used across various industries: from fashion and food to DIY stores, electronics, and sporting goods. The key factor is whether you want to integrate POS, inventory management, and back office functions into a single retail software system.

    Your contact person for ERP in wholesale

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    Do you want to know if LS Central is a good fit for your trading model?

    Benjamin Weiher KUMAVISION understands the requirements of the retail and chain store sector from numerous projects and will advise you honestly on whether and how KUMAVISION can help you.

    Knowledge about software for the retail sector

    Interview

    Digitalization and automation for modern retail

    How can current challenges be solved with modern software? Why is digitalization much more than just an IT topic? What is already possible today? How can software strengthen the customer and shopping experience?

    The KUMAVISION retail experts Yasemin Pektas and Wolfgang Ernsdörfer provide insights and perspectives.

    White Paper Digitize Integrate Automate

    Whitepaper

    3 steps to more profitability in retail

    We will show you with many practical examples how you can increase your profitability in retail through the digitalization and automation of processes.

    Find out in this white paper:

    • Which factors beyond price, product range and competition significantly influence profitability in branch and retail
    • Which opportunities to increase profitability often remain unused
    • Why business software plays a central role in this
    • How you can not only increase profitability, but also employee satisfaction at the same time
    • What you should consider when digitizing and automating PoS, back office, logistics, inventory management and headquarters

    Podcast: Every Friday

    “Every Friday” delivers exciting insights into new features every first Friday of the month. Microsoft Dynamics 365 Business Central and our industry solution KUMAVISION trade365 for wholesale.

    Our expert articles and free live webinars with industry know-how

    Current and past webinars on merchandise management, branch processes and digitalization in retail.

    Contact