KUMAVISION Customer Forum 2026

What's New in Factory: Innovations and Collaborations

In this user group, we provide exciting insights into the future of our ERP industry solution KUMAVISION factory.365What's new? What are we currently working on in the product? And what innovations do you expect next?

We're also introducing the new "Innovation Circle Factory": What's behind it, what added value does this new format offer, and how can you get involved? Look forward to exchanging ideas, contributing to the development, and directly influencing the further development of our solutions.

Another highlight of the user group: We report on our cooperation with DMG MORI and show what new opportunities this opens up for our customers.

Your Business Update

Learn about the most important trends, innovations, and market movements firsthand. The focus is on the latest developments from KUMAVISION, M Assist, and Microsoft – from strategic product innovations and roadmaps to practical features that measurably simplify and accelerate your daily business operations. Look forward to concrete insights from projects, exciting innovations in the market, SaaS, AI, and regulatory aspects, as well as inspiration for aligning your business.

A particular highlight is the live interview with a customer who speaks openly about their update experiences, challenges and best practices, thus providing valuable guidance for your own next steps.

Does digitalization move us forward – or are we just digitizing problems?

Digitalization means far more than simply accelerating processes: it creates entrepreneurial opportunities in wholesale that were unthinkable yesterday. Those who use their data strategically not only manage their business faster, but also more intelligently.

In our user group, we show you how intelligently digitized processes transform complexity into a real competitive advantage.

Discover why now is the perfect time to think more boldly than ever before.

Never change a running project – unless AI says it's better!

As a project service provider, you know that projects succeed through open dialogue and partnership. Learn in a concise format how the KUMAVISION project ERP industry software performs.365 how AI has been further developed through your input and how it can noticeably relieve the burden on your daily project work. We will show you concrete solutions that simplify and increase the efficiency of your everyday project work.

Furthermore, take advantage of the opportunity for direct exchange: Ask your questions, share experiences with other users and expand your network.

Successfully implementing international projects: Success through structure and AI

The key to company-wide efficiency lies in the connection between ERP and documentation: Learn how to structure and standardize complex processes across borders with Atlassian Confluence. The highlight: We'll introduce you to Atlassian Rovo. Experience how this AI, as your new "team member," instantly links information from Business Central and Confluence, answers questions, and takes collaboration within your international teams to a new level.

In addition, you will gain first-hand insights into the international use of Business Central and the Microsoft roadmap. Take advantage of the International User Group to exchange ideas and network with other internationally operating companies.

Digital Success 2026: The user group for everyone who wants to achieve more with their DMS

Discover how you can get more out of your DMS in 2026!

Our user group "Digital Success 2026" brings together users, experts, and decision-makers who want to make their digital processes smarter, more efficient, and future-proof. Learn which trends are shaping document and information management, how modern technologies like AI are simplifying everyday work, and which best practices other companies are already successfully implementing. The DMS user group is aimed at companies from all industries—regardless of which DMS/ECM system is in use.

Your strategy. Your business. Successfully anchored in your CRM through a targeted redesign of your sales processes.

A sales strategy remains ineffective if it is not consistently implemented in daily customer interactions. In this user group, we will show you how a modern CRM system can become the driving force behind your strategic goals. You will learn how to perfectly align processes, data, and decisions.

From theory to success story: A customer example illustrates how companies can increase growth, efficiency, and customer proximity through strategically managed CRM. Be inspired by real-world insights into how your CRM can transform from a tool into a genuine growth engine.

Coworker - Your agent in the "Mission Efficiency"

Coworker takes over the routine before it slows you down – quietly, precisely, and always ready to go. In this presentation, you'll learn how your digital assistant accelerates processes, prepares decisions, and supports you exactly when it matters most. A mission with a clear objective: more focus for you, less clutter in your daily life.

#Key-User

AI at its limits: When bad data leads to bad results

Experience live how AI stumbles with bad data: from bizarre predictions to creative misinterpretations. Spoiler alert: It gets chaotic!

#All

AI for everyone! How to get started with the free Copilot right away

Simply open and get started: With the free version of Copilot in Microsoft Edge and the mobile app, AI is immediately usable. Using practical examples from marketing, sales, purchasing, and service, we show you how AI delivers real added value directly.

#Key-User

What's New in Business Central: The Highlights of the Current Release Waves

Get a concise overview of the most important new features in Microsoft's latest versions, Business Central 27 and 28. From AI-powered assistants to process improvements in purchasing, sales, and inventory. We've compiled the "hidden gems" for power users and business departments, so you can start working more productively right away.

#Key-User #IT-Management

Agent Builder & Architecture: How to create autonomous AI agents for your ERP

How are digital agents created that not only respond within the ERP system, but also navigate the Business Central interface like a user and interactively complete tasks? We'll discuss the differences between Copilot Studio and Agent Playground and show you what's important regarding the agents' technological architecture, data integration, and governance. We'll also focus on the controlled deployment of Copilot Studio agents within the ERP system using the MCP server.

#Key User #Process Owner #Department Head #Management

25 AI tips in 25 minutes

You'll learn simple AI tips that deliver immediate results. For emails, texts, research, and your everyday work. Directly applicable, easy to understand, and without jargon.

#All

Communicate smarter – more efficiently than ever

Less searching. Less clicking. More knowledge. In this session, we'll present our prototype, which already delivers compelling communication – and simultaneously offers space for your vision. The principle: We bring the agent to this session; you bring your ideas and inspiration. Together, we'll develop a solution that truly enriches your daily work.

Rethinking controlling: When AI meets your expertise

Let's explore new avenues in controlling together! Our prototype already demonstrates how AI can make budget planning, forecasting, and reporting more efficient – ​​but it's your professional expertise that truly unlocks the technology's potential. Let's work together to develop a system that can effectively streamline your daily operations. The spectrum ranges from automated analyses and intelligent variance interpretation to precise forecast recommendations that provide you with a solid foundation for decision-making.

Smart Logistics: Build the ideal digital colleague with us

Let's breathe new life into your warehouse logistics. Our prototype provides the technological foundation, but it's your practical experience that transforms it into a tool that can withstand the rigors of daily work. Let's work together to define where an AI agent can noticeably relieve your workload and accelerate your processes.

Future of Service: AI Agents as True Problem Solvers

In this session, we'll focus on what truly matters in your daily service operations. We'll highlight your biggest challenges: Which tasks are currently too time-consuming, and where are the real levers for greater efficiency? Together, we'll develop the foundation for your service agent of the future – directly based on your use cases. This approach won't result in a theoretical construct, but rather a clear picture of what a future solution must look like to tangibly improve your service.

Automation vs. AI: When software stops working and starts thinking

In Dynamics 365 Automation is standard in Business Central – but AI goes a crucial step further. While classic workflows follow rigid if-then rules, AI promises a new era: It learns from patterns and understands the context.

In this session, we'll draw the line: Where is a solid, automated process sufficient, and where does AI with Copilot truly deliver real added value? Learn from concrete examples why automation ends where unstructured data and exceptions begin, and how predictions and pattern recognition become genuine problem solvers. Bring your critical questions and use cases! Together, we'll determine how much "brainpower" your ERP system truly needs.

AI in the planning stages: Your requirements determine the path

Scheduling is becoming increasingly complex – and faster at the same time. Modern AI agents support you in this: They analyze factors in seconds, identify orders affected by delays, and automatically inform those involved. In our session, we'll go into detail.

We examine your specific challenges, analyze processes, and discuss where AI can meaningfully support you. The principle: You bring the practical experience, we bring the technology. Together, we develop solutions that noticeably reduce the workload in your finance department.

More hits, less chance: Silent support in the sales business

In this session you will learn how the SalesThe agent prevents sales opportunities from being lost in the daily grind. The principle is efficient: it consolidates your data, recognizes patterns in customer behavior, and delivers the right tip at precisely the right moment.

Then we go directly into the application: Together we work out where the Sales-agent in your daily sales activities where you can exert the greatest leverage. We want to know: What is truly important to you in practice?

Prior registration is required for these two sessions.