Right on target with

Microsoft Dynamics 365 for Marketing

Streamline your marketing activities with the familiar and intelligent marketing capabilities of the Microsoft Dynamics 365 CRM solution, including flexible segmentation tools, intuitive campaign management capabilities, robust workflows, and insightful analytics. This makes your marketing efforts accurate and effective.

Integration of Microsoft Office

Microsoft Office features, such as Excel® export / import, real-time data filtering, and contextual ribbons, increase productivity.

Central document management

Comprehensive document management capabilities accelerate the creation of marketing plans, campaign materials, and other documents in Microsoft Dynamics 365.

Better cooperation

Useful team functions and tools of the CRM solution for real-time communication promote team collaboration.

Improved data management

Data import wizards and data cleansing capabilities simplify data imports and improve data quality.

Use of Outlook

Increase efficiency by centrally managing e-mail messages, appointments, tasks, contacts and customer information with the familiar Microsoft Outlook application.

Mobile work

Mobile CRM and integrated offline functionality provide access to campaign data, marketing budgets and other information at any time.

Perfect cooperation with Dynamics 365

Through seamless collaboration with Dynamics 365 for Sales and the integrated Business Intelligence solution supports Dynamics 365 For marketing, the exchange of information across departmental boundaries and corporate divisions and supports your employees to implement targeted measures that turn prospective customers into customers.

Identification and care of leads

  • Import leads from LinkedIn directly to Dynamics 365.
  • Benefit from an 360-degree view of every customer and up-to-the-minute information through centralized data management and related processes.
  • Increase your efficiency through automated and intelligent workflows.
  • Prioritize enthusiastic customers directly in the CRM software using lead rating models and metrics.
  • Work with the familiar Office 365 tools and increase productivity.

Cooperation of marketing and sales

  • Connect sales and marketing processes to improve collaboration and automate tracking.
  • Conduct multi-channel marketing campaigns and win leads.
  • Personalize customer experiences and events with configurable templates and design tools directly in Dynamics 365.
  • Interact with your customers through all social media channels.

Well-founded decisions

  • Benefit from comprehensive insight into customer interactions.
  • Measure the results of your marketing campaigns with configurable dashboards and PowerBI analytics in real time.
  • Conduct online surveys using Dynamics365 to better understand your customers' needs and desires.
  • Gain competitive-relevant information through insights into social media.

Individual adaptation

  • Adjust Dynamics 365 for Marketing to your company's needs and create web applications using code-free editors and tools.
  • By networking with all Dynamics 365 Applications and third-party systems, you benefit from automated processes.
  • Use artificial intelligence to drive innovation.

Perfect marketing support

With Microsoft Dynamics 365, marketing has access to precise analyses that contain decisive information for further measures. In addition, the clear campaign management of the CRM solution simplifies daily work and ensures comprehensive transparency. In addition, the marketing team gains valuable time by using individually designed templates.

Fast campaigns

Sales and marketing teams generate campaigns based on templates. Quick campaigns can be created easily and spontaneously directly in Microsoft Dynamics 365.

Real-time information

Monitor key performance indicators (KPIs) and better visualize the ROI of marketing efforts using real-time dashboards, ready-made reports, and embedded data visualization in Dynamics 365.

Microsoft Dynamics 365 CRM



Leverage comprehensive insight into revenue and customer data to strengthen business relationships, proactively meet customer needs, and increase productivity.

Customer Service

Customer Service

With excellent advice, informative self-service and comprehensive technical support, you can offer your customers the service they want and stand out from the competition.

Field Service

Field Service

Support your customers with custom maintenance schedules and intelligent scheduling that turns fast support into the standard.

Your contact person
Heike Klecha

Heike Klecha

+49 7544 966-200