reha assist

  • In addition to the short response times, we particularly value the expertise in customer service. We notice that our partner really cares about helping us - even if it has to happen quickly.
  • Hauke ​​Neumann, Managing Director, reha assist GmbH

Fixed contact persons, short response times, proactive suggestions: reha assist relies on KUMAVISION's customer service for the support and optimization of industry software.

Company's Profile

  • Rehabilitation service provider - specializing in the care of the severely and severely damaged
  • Focus on medical and vocational rehabilitation, professional care advice and barrier-free construction
  • Over 20 years of experience
  • Location: Arnsberg

task

  • Support of the industry software after the live start
  • Optimization and further development of the KUMAVISION industry solution
  • Adaptation of the software to new framework conditions and regulatory requirements
  • Relieving the burden on employees by providing new technologies/features
  • Fast support in day-to-day business

reasons

  • Fixed contact persons in KUMAVISION Customer Service as well as regular communication
  • Short response times, intuitive ticket system
  • Partnership-based, transparent and solution-oriented collaboration
  • Proactive suggestions for further development of the solution
  • Performance optimization during ongoing operations

Implemented solution

  • KUMAVISION ERP industry software for project service providers based on Microsoft Dynamics 365

 

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