Liebherr mobile cranes form the entire product life cycle - from the sales process to after-Sales-Services with Dynamics 365 CRM and thus creates maximum market transparency.
Company's Profile
- Part of the Liebherr group of companies
- Represented worldwide
task
- Mapping of the entire product life cycle in Dynamics 365 CRM
- Integrated used crane management
- Connection of a product configurator
reasons
- Dynamics 365 CRM as a central information and control platform
- Worldwide mobile use on different end devices (also offline)
- Fast, also cross-departmental processes in CRM
- More market transparency
- Intelligently prepared visit reports
Implemented solution
- Microsoft Dynamics 365 CRM