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Liebherr mobile cranes

Liebherr mobile cranes form the entire product life cycle - from the sales process to after-Sales-Services with Dynamics 365 CRM and thus creates maximum market transparency.

Company's Profile

  • Part of the Liebherr group of companies
  • Represented worldwide

task

  • Mapping of the entire product life cycle in Dynamics 365 CRM
  • Integrated used crane management
  • Connection of a product configurator

reasons

  • Dynamics 365 CRM as a central information and control platform 
  • Worldwide mobile use on different end devices (also offline)
  • Fast, also cross-departmental processes in CRM
  • More market transparency
  • Intelligently prepared visit reports

Implemented solution

  • Microsoft Dynamics 365 CRM
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