With the IoT-enabled Cloudplatform Microsoft Azure, construction machinery specialist Kraemer is developing new business models such as predictive maintenance and pay-per-use and mapping them in the ERP industry software for wholesalers.
Company's Profile
- International construction machinery spare parts dealer and construction machinery contractor for the brands Doosan, Weycor and Kubota
- Second generation family company
- All-round service for machines from sales and rental to maintenance and servicing
- Approximately 85 employees
- Headquarters: Rheda-Wiedenbrück, North Rhine-Westphalia
task
- Increase in customer satisfaction through customized service and predictive maintenance
- Introduction of automatic workflows from the preparation of offers to the service order in maintenance and repair
- Use of already installed sensors
- Development of new business models using IoT and mapping in the ERP software
- Presentable results after a short time
reasons
- Access to machine data from already installed on-board diagnostic systems and GPS sensors
- Custom dashboard for life cycle management
- Powerful Microsoft technology (Microsoft Dynamics 365, Microsoft Azure IoT)
- Step-by-step procedure with a test phase before going live
- Manageable costs and risks thanks to Cloud-Solution
- Shortened service times through automatic workflows
- Comprehensive advice from experienced experts
Used software
- KUMAVISION ERP industry software for wholesale based on Microsoft Dynamics 365
- Cloud-Computing platform Microsoft Azure