Fri 04.09.2026/XNUMX/XNUMX
10:00 am - 11:00 pm
An efficient field service is a crucial success factor. However, service calls are often complex: changing locations, time pressure, and lack of internet connection hinder efficiency and transparency.
The KUMAserviceapp This provides a solution. As an offline-capable power app for Dynamics 365 Business Central enables end-to-end digital service processing directly on-site. Service orders, services, materials, and documentation are captured via mobile devices and reliably synchronized – for faster billing, fewer errors, and full transparency in the service business, even in factory halls or remote project locations.
This is what you can expect in the webinar:
- Overview of the KUMAserviceapp and its contribution to the digitalization and standardization of service processes
- Mobile processing of service orders and service lines – including symptoms, problems, causes, solutions and comments.
- Direct, mobile recording of materials and services (items, resources)
- Reliable offline and online synchronization with Dynamics 365 Business Central
- Preparation for document management: Transfer of photos and documents to a DMS
- Digital service summary with signatures from technician and customer, and automatic PDF filing in the DMS.
- Support in substitute cases during service deployment
- Overview of framework conditions, limitations and licensing models
target audience
Ideal for anyone who wants to make their technical field service more efficient, paperless and transparent, and integrate it directly into Business Central – from service managers and technicians to IT managers.
Speakers
Florian Schwyter is a consultant and multiple Microsoft-certified Expert Lead for the Power Platform at KUMAVISION. He brings in-depth expertise in Microsoft technologies and is particularly passionate about individual consulting and the practical implementation of digital solutions. > LinkedIn profile
Denise Buschenreiter (moderator) advises and supports medium-sized companies in their digital transformation, focusing on ERP and CRM industry software. > LinkedIn profile
Registration
Secure your spot in the webinar now.
