Logo Liebherr

Liebherr

The CRM solution based on Microsoft Dynamics CRM supports Liebherr Werk Biberach GmbH not only in sales, but also in the aftermarket.Sales-Service. The central information and control platform enables fast, cross-departmental processes and ensures greater market transparency. Highlights of the solution that can be used worldwide include the integration of a product configurator, used crane management and intelligently prepared visit reports.

Company Profile:

  • Manufacture and sale of tower cranes and mobile construction cranes
  • > 300 User
  • Location: Biberach adR

Task:

  • Replacement of island solutions by a central information and control platform for the divisions Sales, Marketing and Service
  • Support sales and transparent documentation of processes
  • Efficient master data and profiling management
  • Complete sales process with offer configurator camos
  • Used equipment management

Reasons:

  • Microsoft Dynamics CRM is available in many language and country versions
  • High technical understanding and industry know-how of KUMAVISION
  • Professional & consistent project introduction management

Link to the website of the reference customer Liebherr

Liebherr Introduces Microsoft Dynamics CRM (PDF) from IT & Production (7 + 8 / 2012)


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