ERP software for service companies in the electronics and high-tech industry
KUMAVISION ERP covers the entire spectrum of service companies and repair centers or service providers for maintenance and service in an ERP solution. Accelerate the execution of repair orders, service interventions and maintenance work, increase customer satisfaction and remain informable at any time.
The ERP solution for service companies builds on the full range of functions for manufacturing and trading companies and provides additional features such as repair management, service processing or service and maintenance planning. Optional add-on modules also meet the most comprehensive business-specific needs and requirements - and cheaper than you think.
Integrated ERP industry software
Benefit from greater efficiency through cross-departmental workflows and greater transparency through a uniform database.
Benefits for service companies in the electronics and high-tech industry with KUMAVISION ERP
Workflow processes for service companies
Holistic service concept incl.Sales-Process
Device file managed in the serial number information card
Service processing with third-party repair
Place service contracts with customers
Reparaturbefundung
Repair components (spare parts, repair kits)
Repair pricing (fixed price, after effort, warranty ..)
Resource scheduling
Service and maintenance planning
Work in process
Full logistics integration of service and maintenance operations
Purchasing, order processing and sales, financial accounting, warehouse management and production - with KUMAVISION's ERP industry software we can fully map our processes. This has made a major contribution to smoothly managing our growth and now also using KUMAVISION in other companies and divisions
Dr. Hartmut Simon, Managing Director Guth Unternehmensgruppe
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FAQ electronics service
As a manufacturing company, can I take advantage of all the advantages and processes of a retail company?
Yes, of course. All functions of the trade configuration are fully available.
How do I simply create new custom device versions?
With the BOM generator, new configuration variants can be created with just a few clicks, with automatic generation of new article assemblies and a clear overview in the structure tree of the basic BOM. In contrast to the use of a stand-alone variant configurator saves time and effort.
How do I already determine in sales when special parts can be delivered?
The delivery date simulation in the order immediately calculates the earliest possible delivery date and shows the bottleneck parts directly in an order template
How do I manage and control my extended workbench in terms of time, material and (part) costs even across multiple suppliers?
The "out-of-house production" function handles many logistics movements fully automatically. Serial orders and supplies are optimally supported.
How do I implement reliable batch and serial number tracking for all relevant parts, assemblies and devices?
Scanned or entered serial and batch numbers enable the efficient tracking of the relevant components by means of variable profiles per article.
How do I optimize my quality management during and after production?
Optimization takes place through integrated QA orders, which are automatically generated by the system at the right time based on inspection plans. This quality is checked and documented.