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ERP software for service companies in the electronics and high-tech industry

KUMAVISION ERP covers the entire spectrum of service companies and repair centers or service providers for maintenance and service in an ERP solution. Accelerate the execution of repair orders, service interventions and maintenance work, increase customer satisfaction and remain informable at any time.

The ERP solution for service companies builds on the full range of functions for manufacturing and trading companies and provides additional features such as repair management, service processing or service and maintenance planning. Optional add-on modules also meet the most comprehensive business-specific needs and requirements - and cheaper than you think.

Integrated ERP industry software

Benefit from greater efficiency through cross-departmental workflows and greater transparency through a uniform database.

erp processes service electronics

Benefits for service companies in the electronics and high-tech industry with KUMAVISION ERP

  • Workflow processes for service companies
  • Holistic service concept incl.Sales-Process
  • Device file managed in the serial number information card
  • Service processing with third-party repair
  • Place service contracts with customers
  • Reparaturbefundung
  • Repair components (spare parts, repair kits)
  • Repair pricing (fixed price, after effort, warranty ..)
  • Resource scheduling
  • Service and maintenance planning
  • Work in process
  • Full logistics integration of service and maintenance operations
  • Lifecycle Management
Microsoft partner 2018 3Gold

Contact

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Christian Werdich

+49 8331 94350

More about electronics

ERP industry functions and business processes for electronics and high-tech service

KUMAVISION ERP is the perfectly coordinated ERP software for service and repair operations in the electronics and high-tech industries. Numerous tried-and-tested industry-specific functions ensure well thought-out business processes and therefore greater competitiveness.

Service & Repair

Greater transparency: The electronic device file manages all services and maintenance dates for a sold product, thus enabling complete lifecycle management within the ERP software.

Quality management

Get to the bottom of quality problems, analyze their causes and take corrective action in a timely manner. The integrated QA module provides all tools.

Integrated solution

Form with KUMAVISION ERP all business service, repair and logistics processes - including financial accounting. The abandonment of isolated solutions accelerates your processes sustainably.

Document Management (DMS)

With the ERP integrated document management, you can provide your employees with important texts, letters, drawings and pictures at any time in the right context.

Pack management and logistics connection

With an optional module, transport and freight companies can be seamlessly integrated into the industry software. Exchange data for collection, labels and delivery notes electronically.

Inch ATLAS

Indispensable for all exporting companies: Paperless customs clearance with BEO ATLAS-EXPORT saves time and money and is permanently adapted to current legal changes.

All industry functions

What our customers say

  • Purchasing, order processing and sales, financial accounting, warehouse management and production - with KUMAVISION's ERP industry software we can fully map our processes. This has made a major contribution to smoothly managing our growth and now also using KUMAVISION in other companies and divisions

    Purchasing, order processing and sales, financial accounting, warehouse management and production - with KUMAVISION's ERP industry software we can fully map our processes. This has made a major contribution to smoothly managing our growth and now also using KUMAVISION in other companies and divisions

    Dr. Hartmut Simon, Managing Director Guth Unternehmensgruppe
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FAQ electronics service

  • As a manufacturing company, can I take advantage of all the advantages and processes of a retail company?

    Yes, of course. All functions of the trade configuration are fully available.

  • How do I simply create new custom device versions?

    With the BOM generator, new configuration variants can be created with just a few clicks, with automatic generation of new article assemblies and a clear overview in the structure tree of the basic BOM. In contrast to the use of a stand-alone variant configurator saves time and effort.

  • How do I already determine in sales when special parts can be delivered?

    The delivery date simulation in the order immediately calculates the earliest possible delivery date and shows the bottleneck parts directly in an order template

  • How do I manage and control my extended workbench in terms of time, material and (part) costs even across multiple suppliers?

    The "out-of-house production" function handles many logistics movements fully automatically. Serial orders and supplies are optimally supported.

  • How do I implement reliable batch and serial number tracking for all relevant parts, assemblies and devices?

    Scanned or entered serial and batch numbers enable the efficient tracking of the relevant components by means of variable profiles per article.

  • How do I optimize my quality management during and after production?

    Optimization takes place through integrated QA orders, which are automatically generated by the system at the right time based on inspection plans. This quality is checked and documented.
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Everything you want to know.
Everything you need.

KUMAVISION's ERP solutions are tailor-made to meet the requirements of the electronics and high-tech industries. Be it manufacturing, trade or service: Find out at a glance which advantages KUMAVISION offers you in our Infosheet.

factsheet electronics

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