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23 June 2017

KUMAVISION Customer Forum: the digital way to the future

Is the digital revolution coming for the middle class and if so, what are the consequences? The twelfth customer forum of KUMAVISION dealt with this question. About 200 customers had come to Stuttgart - more than ever. They discussed current IT topics with the experts of the ERP and CRM specialists and learned about developments in the industry solutions for trade, project service providers, manufacturing industry, electronics, medical technology and health care market. Also KUMA365, the KUMAVISION offering for ERP and CRM solutions from the Cloud, was presented at the event.

"The great interest in the customer forum and the very positive feedback on it show us that we are meeting a real need for our customers with this event," says Kay von Wilcken, CEO of KUMAVISION. There is a great deal of information hunger among medium-sized companies on current IT topics. After all, two groundbreaking changes are taking place, the effects of which are felt by everyone without exception: on the one hand, the digitization of the economy, which has an impact on every single process step by step. And on the other hand the possibility of ERP and CRM systems from the Cloud to acquire.

Important competitive advantage

"The digitization of the economy is a very central issue, which especially the middle class can not ignore," said KUMAVISION CEO Markus Birk in his keynote. It is not just about digital processes making them more efficient, more productive and thus more competitive overall. Instead, completely new business models based on digitization would become possible in the future. "In the area of ​​digital transformation, companies are now making the most important strategic decisions for the coming decades," Birk emphasized the importance of the topic. "Today, every business needs to develop concepts for taking advantage of the potential of digital transformation, otherwise they'll miss the opportunity to gain important competitive advantages." The ERP industry solutions The KUMAVISION already provides the technical platform for this today. The specialists of KUMAVISION advise and accompany the customers with individual solution concepts on the way to digitization. The KUMAVISION has specially set up a digitization workshop for this purpose.

The Cloud conquers the middle class

At first, the SME sector was still skeptical, and for many it has become a real alternative: the Cloud, KUMAVISION recognized this trend early and with KUMA365 developed a suitable concept. Whether ERP industry solutions based on Microsoft Dynamics NAV, CRM with Microsoft Dynamics 365, Business Intelligence with Microsoft Power BI or Microsoft Office 365: All the basic business management solutions can be taken out of the business Cloud use without having to buy your own server infrastructure. At the customer forum KUMAVISION presented the service package, which is all about the CloudOffer: maintenance, backups and updates are as much a part of it as support, training and consulting. "This gives mid-sized companies more scope to concentrate on their core competencies," says Markus Birk.

From NAV 2017 to Power BI

Also on display was the new Microsoft Dynamics NAV 2017, on which all KUMAVISION ERP industry solutions are based. What's new is a deeper integration of Office 365 and Power BI. These cloud-based offers open up new possibilities for the user in evaluating existing data and preparing it. Whether sharing information in the Cloud, mobile accessibility or self-compiled dashboards: This area is one of the topics with the highest innovation frequency. "For medium-sized companies, it is becoming more and more important to use the data, which is already generated in the ERP system, for customer acquisition and business optimization", says Birk.

Think out of the box

Despite these defining topics, the customer forum also provided enough time to take a look outside the box of business applications. Among other things, further lectures by internal and external speakers dealt with general data security in companies, important online analysis tools were presented and it was revealed what is meant by the keyword "agile IT". With all the diversity of topics, the customer forum was not limited to the theory. Customers and consultants from KUMAVISION also presented application scenarios from the companies in which practical implementation was clearly demonstrated. "All in all, the participants were able to take a lot from the customer forum - the feedback was correspondingly good this year as well," sums up Markus Birk.

 

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